Thank you for shopping at Graphic Bundle. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your digital product purchased from our website, GraphicBundle.com (the “Website”), we offer a hassle-free return policy. Please read the following guidelines and procedures regarding returns:
- Eligibility for Returns: a. Digital Products: Due to the nature of digital products, we generally do not offer returns or refunds. Once a digital product has been downloaded or accessed, it is considered a final sale. We encourage you to review product details, file formats, and compatibility information before making a purchase.
- Exceptions: a. Defective or Damaged Products: In the event that you receive a defective or damaged digital product, please contact our customer support team via contact page within 7 days of purchase. We may request additional information or evidence, such as screenshots or descriptions of the issue, to process your request.
- Refund Process: a. Refund Evaluation: Each refund request for defective or damaged digital products will be evaluated on a case-by-case basis. We reserve the right to determine if a refund is warranted based on the evidence provided. b. Refund Method: If a refund is approved, the refund will be processed using the original payment method used for the purchase. Please note that it may take [number of days] for the refunded amount to appear in your account, depending on your payment provider.
- Customer Responsibilities: a. Accurate Information: It is your responsibility to provide accurate and valid information during the purchase process. If incorrect or incomplete information is provided, it may hinder the refund process. b. Technical Issues: We are not responsible for any technical issues, compatibility problems, or limitations of your software or devices that may affect the functionality or use of the digital products. Please ensure that your system meets the minimum requirements for using the purchased digital products.
- Contact Information: If you have any questions or need assistance regarding our return policy, please contact us. We are here to help and address any concerns you may have.
Please note that this Return Policy applies specifically to digital products purchased from our Website. For physical products or services, please refer to the relevant policies.
We value your satisfaction and strive to provide high-quality digital products. We appreciate your understanding of our return policy and thank you for choosing Graphic Bundle.